Water Damage Restoration

If your house is flooding, turn off the main water line to prevent further flooding—but only if it's safe to do so.

This safety measure helps avoid the danger of water becoming electrified.

Call Accountable Home Services. We respond 24/7 to all water damage cleanup emergencies. We'll identify and stop the source, extract water, remove contents, and start the drying process. We'll work with your insurance company on your claim.

If it's safe, try to rescue any valuables you can carry. If sewage is present or electricity might contact water, don't try to retrieve items.

Instances of sudden and unplanned water damage, such as those arising from a burst pipe or a failing appliance, are typically covered.

Insurance generally covers water damage resulting from uncontrollable factors like wind, hail, lightning, or frozen plumbing.

If your property suffers water damage due to an intentional act of flooding by an outsider, it's typically covered.

Water damage that occurs as a result of firefighting activities is usually included in the coverage.

If the water damage stems from negligence or poor maintenance, like ignoring a known leak, it's unlikely you'll be covered.

Standard homeowners insurance does not cover natural floods resulting from overflow of rivers, heavy rainfall, or storm surges. You would require a separate flood insurance policy for such occurrences.

If water or sewage backs up through sewers or drains, it's not covered under typical homeowners insurance unless you have a specific endorsement or additional policy.

Water that infiltrates your home from the ground is generally not covered by insurance.

Our 24/7 emergency response team will assess the water damage to determine the necessary actions.

We swiftly remove standing water with specialized equipment.

High-capacity fans and dehumidifiers are deployed to thoroughly dry the area.

We sanitize surfaces to ensure a safe and hygienic environment.

Our skilled technicians will repair structural damage and restore your property to pre-damage condition.

We conduct a final inspection to verify all damage is addressed.

We provide detailed documentation for insurance purposes and maintain transparent communication throughout.

Clean or "Sanitary" Water Damage - Originating from a clean and sanitary source, this water poses minimal risk if consumed or touched. Typical sources are broken water supply lines, overflowing sinks, bathtubs, or rainwater. However, if untreated, Category 1 water can escalate to Category 2 or 3 when coming into contact with contaminants.

Grey Water - Grey water contains moderate contamination that may cause discomfort or illness upon ingestion or skin contact. Sources include discharge from appliances like washing machines or dishwashers, sump pump failures, or minor toilet overflows (sans fecal matter). Proper handling and cleanup are integral to averting health risks.

Black Water - Positively hazardous, black water is highly contaminated and poses significant health risks. It contains pathogenic, toxic, or other harmful agents and can cause severe illnesses or death if ingested or exposed to the skin. Typical sources are sewage backups, rivers or stream flooding, toilet overflows with fecal matter, or stagnant water fostering bacteria and mold. Cleanup and restoration of Category 3 water damage necessitate specialized training and equipment.